Site Banner

Privacy Policy

Who we are

Our website address is: https://eldritchoak.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Please do not upload anything with your personal details on as they will be in the public domain and unscrupulous individuals may misuse your information in unlawful ways.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Information will not be shared with any 3rd party not used within the running of the site, Woo commerce, Dokan, Eldritch Oak and payment systems that you have chosen will have access to only relevant information.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Under GDPR and applicable privacy laws, if you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Woo-commerce & Dokan

Your data will only be used for fulfilling orders, customer service, and legal obligations. We will not sell, rent, or trade your personal information to third parties.

Vendors Disclaimer

Products sold by third-party vendors in the Oak Shire marketplace are the responsibility of their respective sellers. Eldritch Oak ensures a secure platform but does not guarantee the quality, delivery, or description accuracy of third-party products. Buyers should review vendor policies before making a purchase.

Terms of Use

By using this website, you agree to our terms of use. All content is for personal, non-commercial use unless otherwise authorized. Eldritch Oak reserves the right to modify or remove content at any time.

Privacy

We value your privacy. Any personal information collected on this site is used solely to process orders, communicate with customers, and improve your shopping experience. Eldritch Oak does not share your information with third parties without your consent. For more details, please see our full Privacy Policy.

Copyright Notice

© Eldritch Oak. All arts & crafts, clothing designs, images, and other content on this website are the property of Eldritch Oak and are protected under copyright law. Unauthorized use or reproduction is strictly prohibited.

Subscription Service Policy

1. Subscription Service

  • Advertising and partnership opportunities with Eldritch Oak are offered on a subscription basis (e.g., monthly, quarterly, or annually).
  • Subscriptions renew automatically unless cancelled at least 7 days before the next billing date.
  • Payment is processed securely through our chosen payment provider (PayPal).
  • By subscribing, you agree to recurring charges until you cancel.

2. Cancellation & Refunds

  • Subscriptions can be cancelled at any time via your PayPal account or by contacting us directly.
  • Cancellation stops future payments but does not issue a refund for the current billing cycle.
  • Refunds are not provided once an advertisement has been placed and published.

3. Advertising Content Rules

  • Eldritch Oak reserves the right to approve, edit, or reject any advertising material submitted.
  • Prohibited content includes (but is not limited to):
    • Adult, obscene, or violent material
    • Gambling, weapons, or illegal products/services
    • False or misleading claims
    • Content infringing intellectual property or copyright
  • Advertisers are fully responsible for ensuring their ads comply with UK law, ASA (Advertising Standards Authority) guidelines, and any applicable regulations.

4. Placement & Visibility

  • Ads will be displayed on the agreed-upon page or section of the Eldritch Oak website.
  • Placement order may depend on the subscription tier (e.g., Bronze, Silver, Gold).
  • While Eldritch Oak will use reasonable efforts to maintain website uptime and ad visibility, we do not guarantee uninterrupted service or specific performance metrics (clicks, sales, impressions).

5. Liability Disclaimer

  • Eldritch Oak is not responsible for the performance of advertised businesses or any transactions between advertisers and third parties.
  • We make no guarantees of sales, leads, or specific outcomes resulting from an advertisement.
  • The advertiser agrees to indemnify and hold harmless Eldritch Oak, its owners, and affiliates from any claims, damages, or legal actions arising from their advertisement.

6. Partnership Terms

  • “Partner” status refers only to a paid promotional/advertising arrangement and does not imply ownership, joint venture, or shared liability.
  • Partners may promote their association with Eldritch Oak but may not represent themselves as official employees, owners, or representatives of Eldritch Oak.
  • Eldritch Oak reserves the right to revoke partnership/advertising privileges at any time for breach of these policies.

7. Data & Privacy

  • Information collected during subscription (e.g., business name, logo, contact details) will be used only for providing advertising services.
  • All data is processed in compliance with UK GDPR and Data Protection Act 2018.
  • See our full Privacy Policy for more details.

8. Changes to Policy

  • Eldritch Oak reserves the right to update or amend this policy at any time.
  • Advertisers and partners will be notified of significant changes via email or website notice.